We make every effort to ship all orders within one (1) business day of receipt.

Often times, we are able to
ship the same day, but this is not a guarantee.

Our carrier pickup times are at 3:30 EST.

If you have paid for an upgraded shipping service such as Overnight or 2nd Day Air, please email us as cs@brybelly.com to ensure it can meet your customer’s requirements.

All orders ship from our Sandusky, OH warehouse.

At this time, we are only able to ship within the United States.

We use a combination of the USPS and UPS.

Yes. However, please note we require a one (1) day handling time.

If you select an upgraded shipping service and place your order by 1:00 EST, it should be able to ship same day. This is not a guarantee, and we ask you email us at cs@brybelly.com for confirmation.

We do accept returns of unopened, resalable merchandise. We do not provide prepaid shipping labels or cover return shipping costs. We do not refund original shipping costs.

There is no restocking fee for items returned in resalable condition.

Your customer will receive a pick slip with:

• A return address labeled “Shipping Department” and our Ohio warehouse address
• The quantity, SKU and title of the goods purchased.

No financial information is included on the pick slip.

Yes, our systems will automatically email you a shipping notice as well as tracking information.